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Terms & Conditions

Updated at 2023-8-30

 ACCEPTANCE OF TERMS OF USAGE
By accessing, browsing, and/or using the Site and/or any facility operated by “OneCycle”, you accept and agree to be bound to these Terms. In addition, when using particular OneCycle services, you also shall be subject to any posted guidelines, FAQs, or rules applicable to such services, which may be posted and modified from time to time.

Classes and Class Packs
Purchases of packages can be made in the studio. We accept payments through Visa or Mastercard credit cards. Your package will only be activated on your first class booking.

 You cannot gift your classes, redeem them for cash, or sell them outside of OneCycle. Any packages that have been purchased anywhere other than OneCycle can not be honotred.


REFUND POLICY
We do not offer refunds on our packages and all purchases are final. Any classes remaining and unused at the package expiry date cannot be used and are void.

 CLASS CANCELLATION POLICY
Please kindly note that our class cancellation policy is 8 hours. Any cancellation less than 8 hours before the class start time will be charged. Class can be cancelled through our website, by calling the studio directly, or by sending an email to onecyclevn@gmail.com.

 PHOTOGRAPHY & VIDEO POLICY
We allow and welcome our clients to take handheld photography and video footage at the studio but please be mindful of the privacy of other clients.

Please note that we do not allow the set up of free-standing recording equipment (for example, on tripods or a camera/phone in the studio unattended) such as video to film and record sessions.

OneCycle, from time to time, may video or photograph sessions and use these images and video footages online or on our social media. Please let the coach know if you wish not to be featured in these videos or photos.

 VALUABLES & PERSONAL PROPERTY
ONECYCLE shall not be liable for the loss of, theft of or damage to the personal property of members or guests, including items left in lockers, with the front desk or anywhere else in the studio.

 Liability Waiver

By participating OneCycle classes:

You are voluntarily participating in the spinning class conducted by OneCycle Vietnam. I recognize that the program requires physical exertion that may be strenuous at times and may cause physical injury and I am fully aware of the risks and hazards involved.

You understand that it is your responsibility to consult with a physician prior to and regarding my participation in the above-mentioned program. You represent and warrant that You have no medical condition that would prevent my participation in the program.

You agree to assume full responsibility for any risks, injuries or damage known or unknown which I might incur as a result of participating in the program. Such injuries may include, but are not limited to, heart attacks, muscle strains, muscle pulls, muscle tears, broken bones, shin splints, heart prostration, injuries to knees, injuries to back, injuries to foot, or any other illness or soreness, including death.

You knowingly, voluntarily, and expressly waive any claim I may have against OneCycle Vietnam for injury or damages that I may sustain as a result of participating in the program.

You, your heirs or representatives forever release waive, discharge and covenant not to sue Onecycle Vietnam for any injury or death caused by their negligence or other acts.

You have read the above waiver and release of liability and fully understand its contents. You voluntarily agree to the terms and conditions stated above.

Contact Us

Don't hesitate to contact us if you have any questions.